Branch Manager

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Job Description


  • Supervises and coordinates all activities of the branch including general office management;
  • Implements policies, procedures, and internal controls at the branch;
  • Prepares and submits relevant reports on branch operations to the management;
  • Ensures that targets are reached;
  • Plans and controls the liquidity of the branch;
  • Ensures major operations reconciliations (payment orders, inter-branch accounts and clearing) are carried out continuously and efficiently;
  • Chairs the Branch Credit Committee (BCC) and participates in evaluating, approving, or rejecting loans according to the level of discretion;
  • Performs other Human Resource line management duties at the branch level in consultation with the HR Department;
  • Communicates effectively and implements corporate policies and strategies at the branch level;
  • Develops good customer relationships and maintains personal contact with them in order to ensure customer satisfaction;
  • Ensures that all customer inquiries and complaints are effectively dealt with
  • Plans and initiates promotional measures within the target markets of the branch;
  • Branch facility management;
  • Arrears Management;
  • Performs other legally acceptable duties relevant to the role.

Required Skills or Experience

  • Minimum of a Bachelor’s degree in Accounting/ Banking & Finance, Social Sciences and or relevant professional qualification;
  • Minimum of 2 years working experience.


  • Ability to design and implement effective financial systems and policies at Branch level;
  • Extensive experience in a similar environment having held supervisory and managerial positions;
  • Excellent interpersonal skills;
  • Report writing skills;
  • Extensive supervisory and management skills;
  • Good working knowledge of relevant statutory regulations & requirements;
  • Very good analytical skills

How To Apply

CVs should be sent by email to [email protected]

CLOSING DATE: December 30, 2021

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